Privacy Policy
Last updated: 17 August 2026
TidalIQ Limited ("TidalIQ", "we", "us" or "our") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, subscribe to our updates or otherwise interact with TidalIQ.
1. Who we are
TidalIQ Limited is a company registered in Scotland under company number SC866440.
Registered office:
Suite 2, Ground Floor Orchard Brae House
30 Queensferry Road
Edinburgh
EH4 2HS
United Kingdom
For privacy-related questions or requests, contact us at:
2. Information we collect
Depending on how you interact with us, we may collect:
your name;
your email address;
your company or organisation;
information you include in an enquiry or message;
information relating to our business relationship with you; and
your email address and subscription preferences if you sign up to receive TidalIQ updates.
We may also receive business contact information from introductions, professional networks, publicly available business sources or directly from your organisation.
3. How we use your information
We may use your personal information to:
respond to enquiries and communicate with you;
provide information about TidalIQ and our services;
discuss or provide our services;
manage relationships with clients, prospective clients, suppliers and partners;
send email updates where you have chosen to receive them;
operate and improve our website and services;
maintain appropriate business and administrative records; and
comply with legal or regulatory obligations.
4. Our lawful bases for using personal data
Under UK data protection law, we must have a lawful basis for processing your personal data.
Depending on the circumstances, we rely on:
Legitimate interests — where it is necessary for us to operate and develop our business, respond to enquiries, manage business relationships and communicate with people who may have a legitimate interest in TidalIQ's services, provided those interests are not overridden by your rights.
Contract — where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.
Consent — where you have chosen to subscribe to marketing or email updates. You can withdraw your consent at any time.
Legal obligation — where we need to process information to comply with applicable laws or regulatory requirements.
5. Marketing communications
If you subscribe to TidalIQ email updates, we may use your email address to send you relevant news, market information, product updates and other TidalIQ communications.
You can unsubscribe at any time using the unsubscribe option in our emails or by contacting us at contact@tidaliq.co.uk.
Withdrawing your consent will not affect the lawfulness of processing that took place before you withdrew it.
6. Who we share your information with
We do not sell your personal data.
We may share personal information with trusted service providers that help us operate our business, including providers of website hosting, email, communications, IT infrastructure and professional services.
We may also disclose information where required by law, regulation, a court or other competent authority.
Where another organisation processes personal information on our behalf, we require it to handle that information appropriately and securely.
7. International transfers
Some of the service providers we use may process information outside the United Kingdom.
Where personal data is transferred internationally, we take appropriate steps to ensure that it is protected in accordance with applicable UK data protection law.
8. How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, regulatory, accounting or reporting requirements.
Business enquiries and related correspondence are retained only for as long as they remain relevant to the relationship or potential relationship.
If you subscribe to email updates, we will retain the information necessary to manage your subscription until you unsubscribe or we stop providing those communications.
9. Your rights
Depending on the circumstances, UK data protection law gives you rights in relation to your personal data. These may include the right to:
request access to the personal information we hold about you;
ask us to correct inaccurate or incomplete information;
ask us to delete your personal information;
ask us to restrict how we use your information;
object to certain uses of your personal information;
request the transfer of certain information; and
withdraw consent where we rely on consent.
To exercise any of these rights, contact contact@tidaliq.co.uk.
10. Complaints
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the matter.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.
11. Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services or legal obligations.
The latest version will always be published on this page, together with the date it was last updated.